Accounts Receivable Specialist

The Accounts Receivable Specialist has a strong background in Accounts Receivable processes, exceptional attention to detail and ability to manage complex inquiries. The Accounts Payable Specialist will play a crucial role in ensuring accuracy, efficiency, and compliance in Accounts Receivable processes.  

The Accounts Receivables Processor also provides exemplary service in a manner consistent with the values and mission of the Castle Group.  He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. 

• Apply customer payments and prepare daily bank deposits. 

• Upload daily payment files, including credit card, ACH, and lockbox transactions. 

• Make necessary account adjustments and updates. 

• Generate and manage recurring customer billing cycles. 

• Provide support to site staff by addressing general Accounts Receivable inquiries. 

• Research and resolve complex payment discrepancies. 

• Address account adjustments as needed. 

• Respond to AR-related inquiries via the ticketing system, email, or phone calls, offering support to site teams. 

• Perform other related duties as assigned. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and Experience 

• High school diploma required. Associate degree with a concentration in business and/or accounting preferred. 

• Minimum of 2 years related accounting experience or equivalent combination of education and experience.  

• General knowledge of accounting principles and understanding of the general ledger accounts is preferred.  

Skills and Abilities 

• Attention to detail and accurate data entry skillset is a must.  

• Strong verbal and written communication skills creating effective customer-focused relationships with all levels within the organization.  

• Able to work under tight deadlines and use time effectively based on key priorities.   

• Intermediate command of computer hardware/software is required; specifically, proficient in the knowledge of Microsoft Office suite including but not limited to; Word, Excel, Power Point and Outlook. 

• Fluent in the English language is required.  

• Ability to act with integrity, professionalism, and confidentiality.  

Physical requirements 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

• Able to work under pressure, maintain composure and utilize good judgment during emergency/difficult and stressful situations. 

• Ability to  

• lift up to 5 lbs.;  

• work in a sitting position for long periods of time, may fluctuate.  

• reach with hands and arms, communicate, receive, and exchange ideas and information. 

• easily navigate the building as required to meet the job functions; complete all required forms. 

• Ability to work extended hours and weekends on an as-needed basis.  

• Manual dexterity to input data into the computer. 

EQUAL EMPLOYMENT OPPORTUNITY 

Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. 

DISCLAIMER 

This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.