Senior Payroll Specialist

The Senior Payroll Specialist is responsible for managing the full payroll processing cycle for all Castle entities. In addition, this role requires strong interpersonal and communication skills, and professional discretion.

The Senior Payroll Specialist also provides exemplary service consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as with our external customers.

Oversee, process and administer payroll processing, inclusive of taxes, garnishments, liens and child support for multiple company entities for over 2900 teammates.

· Coordinate and oversee employee records in the corporate accounting system and assist in billing process.

· Ensure proper coding and billing is applied while processing payroll for customer billing.

· Review, approve and process salary and FLSA changes promptly and accurately.

· Set up and maintain up-to-date payroll records using UKG software inclusive of creating and opening new state tax accounts.

· Review, analyze and correct payroll data such as timesheets, attendance, wages, pay adjustments, and PTO requests to prevent or resolve discrepancies.

· Serve as the primary point of contact with UKG for payroll-related matters. Experience with other payroll systems preferred.

· Provide support to teammates and deliver excellent customer service.

· Participate in special projects and perform other assigned duties as needed.

· Other duties as assigned by direct supervisor.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Education and Experience

· High School diploma or equivalent is required.

· Associate or bachelor's degree is preferred.

· Minimum of 5 years of related payroll processing experience or equivalent combination of education and experience.

· Experience in payroll laws, and requirements in a multi-state environment, particularly in Florida and Texas

· Experience processing payroll through UKG.

· Experience with accounting software a plus.

Skills and Abilities

· Attention to detail and accurate data entry skillset is a must.

· Strong verbal and written communication skills to create effective customer-focused relationships with all levels within the organization.

· Able to work under tight deadlines and use time effectively based on key priorities.

· Excellent customer service, ability to work under tight deadlines and use of time effectively based on key priorities.

· Intermediate command of computer hardware/software is required; specifically, proficient in the knowledge of Microsoft Office suite including but not limited to; Word, Excel, Power Point and Outlook.

· Fluent in the English language is required.

· Ability to act with professionalism and confidentiality.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

· Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations.

· Ability to

o lift up to 10 lbs.;

o work in a sitting position for long periods of time, may fluctuate.

o reach with hands and arms, communicate, receive, and exchange ideas and information.

o easily navigate the building as required to meet the job functions; complete all required forms.

· Ability to work extended hours and weekends on an as-needed basis.

· Manual dexterity to input data into the computer.

· May be required to travel to multiple locations in the state on an as needed basis.

· Ability to work extended hours and weekends as needed.

· Ability to respond to emergencies and callouts in a timely manner.

EQUAL EMPLOYMENT OPPORTUNITY 

Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. 

DISCLAIMER 

This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.