Maintenance Technician

The Maintenance Technician is responsible for fixing and maintaining the grounds, facilities, and amenities of the community ensuring that all mechanical systems and equipment are functional and properly maintained in a safe and aesthetically appealing condition.   

The Maintenance Technician provides exemplary service in a manner consistent with the values and mission of the Castle Group.  He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service. 

Essential Duties and Responsibilities 

• Reviews and completes work orders daily and/or weekly as assigned by Maintenance Supervisor or Property Manager 

• Routinely inspects community to identify any maintenance issues or potential hazards and advises supervisor for proper repair or replacement  

• Checks all lighting and replaces bulbs as needed.  

• Makes general carpentry, electrical, plumbing, mechanical, and other minor community/building repairs as long as a permit is not required to complete the job.  

• Pressure washes decks, sidewalks, entrances, garbage bins and A/C and heat pump pads as necessary to maintain neat appearance.  

• Maintain any applicable recreational amenities which may include and are not limited to tennis courts, pickleball courts, basketball courts, bocce courts.  

• Responsible for waste management and clearing out trash compactor, as needed 

• Painting and touch-up of all common areas as needed or assigned.  

• Properly performs lifting/moving heavy items to help set up and breakdown for events   

• Regularly check AC equipment, which may include drip pans, drain lines and filters.  

• Assists with storm preparation and clean up (i.e. tropical storms, hurricanes, or other storms/wind events).      

• Ensures all safety precautions and procedures are followed while performing duties in compliance with OSHA guidelines and requirements, including understanding of MSDS requirements.    

• Maintains records and other maintenance reports as directed by Supervisor. 

• Other duties and responsibilities as assigned. 

Supervisory Responsibilities 

• Not applicable  

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and Experience 

• High school diploma or equivalency required. 

• 1+ years in maintenance or similar position 

Skills and Abilities 

• Some sites may require extra vocational requirements such as HVAC or CPO certifications. 

• Proficiency in reading technical manuals, blueprints, and schematics to troubleshoot equipment. 

• Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.  

• Able to work under tight deadlines and use time effectively based on key priorities. 

• Ability to utilize electric or gas-powered equipment in a proper, safe and effective manner.  

• Basic command of computer hardware/software, specifically Microsoft Office Suite. 

• Effective written and verbal communication skills 

• Excellent interpersonal, prioritization and organizational skills. 

• Strong analytical, attention to detail and problem-solving skills. 

• Ability to act with integrity, professionalism, and confidentiality. 

• Communicate, receive and exchange ideas and information by means of spoken and written language.  

Physical requirements 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations. 

• Ability to lift 50lbs. following appropriate safety procedures.   

• Ability to: 

• work in an upright standing position for long periods of time 

• crawl in small and tight spaces 

• work in different environmental working conditions (e.g. heat, cold, wind, rain).  

• walk and climb stairs 

• stoop and bend 

• Extensive use of fingers for typing and visual use of the computer monitor.  

• Handle, grasp, feel objects and equipment.  

• Reach with hands and arms.  

• Ability to quickly and easily navigate property/buildings are required to meet the job functions.  

• Repeat various motions with wrists, hands and fingers.  

• Ability to detect auditory and/or visual emergency alarms 

• May be required to perform work outdoors during all seasons   

• Ability to climb ladders and work at heights above ground level. 

• Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone. 

• Visual ability correctable to 20/20. 

• Ability to respond verbally in an understandable, professional manner in person and over the telephone. 

• May be required to travel for training sessions off-site  

• Ability to work extended hours and weekends if needed. 

EQUAL EMPLOYMENT OPPORTUNITY 

Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. 

DISCLAIMER 

This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.