The Regional Director is an experienced property management professional who provides hands-on leadership, management and direction to ensure customer partnerships are maintained and operated in accordance with Castle standards and established community objectives. The Regional Director works in partnership with the Board of Directors and/or the developer, the Property Manager and internal support staff to oversee and operate the community and assist in problem resolution.
Required Education and Experience
Preferred Education and Experience
|Success Criterion||Description||Key Success Factors|
|Emotional Intelligence||Self-aware and self-disciplined as it relates to emotions and how it affects others; Possesses motivation, empathy and social skills used to build and maintain relationships.|
|Speaking the language of the business||Knows the industry; has practical, direct experience in one or more positions with increasing authority and responsibility; applies the “been there, done that” to make sound, timely decisions.|
Models Castle behaviors internally within the organization, externally with customers and customers and within the community; Continuously improves theirs and their unit’s performance and fosters collaborative team environment.
|Building Relationships||Cultivates strong business relationships built on trust and the focusing on the greater good of the whole|
|Managing Conflict||Tactfully bring disagreements into the open, and define solutions that everyone can endorse, taking the time to understand different perspectives and work toward finding a common ground for agreement.|
Adept with financial statements, variance analysis, operates within budget and delivers against EBITDA goals; has strong understanding of Association banking, borrowing, investing, and budgeting, and Association set up
Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days depend on the nature and location of the assignment. Ability to work extended hours and weekends. Ability to respond to emergencies in a timely manner, 24/7.
This position requires frequent travel, more than 50% travel to multiple on-site locations on an as-needed basis. Most travel is in the local area however overnight travel maybe required dependent on area of coverage.
Most of the work will be completed indoors in a temperature-controlled environment with little to moderate noise levels. Depending on the community, may regularly be required to walk/work outdoors to perform inspections, regular tours, or attend to other property needs.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DISCLAIMER: This is not an all-inclusive job description. In addition, management has the right to change any portion of this job description at any time and for any reason.